bh 999bet Terms and Conditions

These terms and conditions form a legal agreement between the bh 999bet platform and its users. By using the bh 999bet website, mobile application or any related service, the user is considered to have fully accepted these terms.

bh 999bet is an online gaming and sports betting platform that provides Bangladeshi users with betting on cricket, football and other sports, as well as casino game services. The platform is active 24 hours a day, seven days a week.

In these terms, "user", "you" or "member" refers to any person who has opened an account on bh 999bet or used any part of the platform. "Platform", "we" or "bh 999bet" refers to the organisation that operates this service.

To learn more about bh 999bet's operating policies and approach, read our About Us page, which explains the platform's goals and values.

2.1 Registration Requirements

A valid account must be opened to place bets or play casino games on bh 999bet. At the time of registration, the user must provide accurate and complete information. Providing false information may result in account cancellation.

2.2 Information Required for Registration

• Full name (as per national ID card or passport)
• Valid mobile number (Bangladeshi)
• Email address (optional but recommended for account recovery)
• Date of birth (for age verification)
• A secure password

2.3 One Person, One Account

A person may operate only one account. Running multiple accounts under the same person's name, or multiple accounts from the same device or the same IP address, is strictly prohibited. In such cases, all associated accounts may be suspended or cancelled and balances may be confiscated.

2.4 Identity Verification (KYC)

After registration or before withdrawing a significant amount of money, bh 999bet may request documents to verify the user's identity. This may include copies of a national ID card, passport or driving licence. Withdrawals may be held pending until verification is complete.

Providing false information about age at the time of registration is a serious violation and will result in immediate account cancellation. In such cases, deposited funds and any earned bonuses will be forfeited.

bh 999bet reserves the right to verify the age of any account it considers suspicious. If a copy of a government-issued ID is requested as proof of age, the user is required to provide it.

3.1 Geographic Eligibility

bh 999bet primarily serves Bangladeshi users. The user must confirm for themselves that using this type of service is lawful from their location. bh 999bet reserves the right to cancel accounts registered from regions where such services are legally prohibited.

4.1 Account Security

The user is solely responsible for keeping their account login details confidential and not sharing them with any third party. Giving login details to anyone else or allowing another person to operate the account is prohibited.

If you forget your password, it can be recovered via the bh 999bet Login page. In the event of any unauthorised transaction, contact the support team immediately.

4.2 Account Suspension and Cancellation

bh 999bet may suspend or cancel an account without prior notice for the following reasons:

• Breach of any provision of these terms
• Suspicion of fraud or dishonest activity
• Providing false information
• Being found to be a minor
• Operating multiple accounts
• Exploiting system vulnerabilities

4.3 Closure at User's Request

A user may request to close their account at any time. In this case, any valid balance in the account will be returned after verification. If there are ongoing bets or an active investigation, account closure may be temporarily put on hold.

6.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. Before this bonus can be withdrawn, the bonus amount must be wagered 20 times. For example: depositing ৳1,000 gives a ৳1,500 bonus, making a total balance of ৳2,500; to meet the wagering requirement, ৳1,500 × 20 = ৳30,000 must be bet.

6.2 General Bonus Terms

• Bonuses apply only to valid, verified accounts
• The welcome bonus can only be received once per account
• A bonus is not cash; it cannot be withdrawn before the wagering requirement is met
• The validity period of a bonus will be set by bh 999bet and the bonus will expire if not used within that period
• bh 999bet reserves the right to change, suspend or cancel any bonus offer at any time

6.3 VIP Program

bh 999bet's VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Cashback on net losses is paid weekly, at a rate that varies by tier. Higher tiers can be reached through regular betting.

6.4 Bonus Abuse

Dishonest use of the bonus system, claiming bonuses using multiple accounts, or exploiting system vulnerabilities is strictly prohibited. If such activity is proven, the bonus and any winnings obtained through it will be cancelled and the account may be closed.

7.1 Bet Confirmation

Once a bet is confirmed, it cannot be changed or cancelled. Before placing a bet, check all details carefully — confirm the selected event, amount and odds.

7.2 Odds and Results

Odds displayed on bh 999bet may change until the event begins. bh 999bet reserves the right to cancel bets accepted at incorrect odds due to a technical error. International rules of the relevant sport are followed when determining sports betting results.

7.3 Event Cancellation and Postponement

If a cricket match, football game or any other event is cancelled, bets placed on that event are generally cancelled and the bet amount is returned to the user's account. The same rule applies if the event does not resume within a set time limit.

7.4 Casino Games

RTP (Return to Player) and volatility for slots, live casino, baccarat, roulette and other games are determined by each game provider's own system. bh 999bet only hosts these games — game results are controlled by the provider's algorithm and bh 999bet does not interfere with them.

bh 999bet uses SSL encryption and industry-standard security technology to protect users' personal and financial information. We never sell users' personal information to third parties.

For details on how user data is collected, stored and used, read our Privacy Policy. The Privacy Policy is an integral part of these terms.

8.1 Data Use

User information is used primarily for account management, transaction verification, fraud prevention and improving service quality. Betting behaviour and transaction data are analysed to identify suspicious activity.

8.2 Cookie Policy

The bh 999bet website uses cookies, which help improve the browsing experience. Users can manage cookies in their browser settings, though disabling cookies may limit some platform functionality.

The following activities are strictly prohibited on bh 999bet and will result in immediate account cancellation:

• Fraud, deception or using another person's identity
• Using betting software, bots or automated programs
• Attempting to illegally influence the outcome of an event
• Using the platform for money laundering or concealing the source of illegal funds
• Match fixing or using insider information for betting purposes
• Exploiting technical errors or vulnerabilities in the platform
• Harassing or engaging in abusive behaviour towards other users
• Attempting chargebacks or wrongfully reversing transactions

In cases of such activity, bh 999bet reserves the right to take legal action and may notify the relevant authorities.

bh 999bet believes that gaming is a form of entertainment, not a source of income. We encourage users to play safely and responsibly. If you feel that betting is having a negative impact on your life, do not hesitate to seek help.

bh 999bet makes the following tools available to members:

• Option to set deposit limits
• Self-exclusion option
• Option to temporarily close the account for a set period
• Access to review betting history and spending information

For detailed guidance on responsible gaming and support information, please read our Responsible Gaming Guidelines page. Please note, this platform is for users aged 21+.

11.1 Filing a Complaint

If you have any issue with a transaction, bet result, or your account, please contact the bh 999bet support team first. Support is available 24 hours a day via live chat and email in both Bengali and English.

11.2 Investigation Process

All complaints received will be properly investigated and resolved. During the investigation, the relevant transaction or account may be temporarily suspended. The user may be required to provide relevant information and documents.

11.3 Final Decision

The decision of the bh 999bet support team will be considered final. If the issue remains unresolved, it may be referred to an alternative dispute resolution process. By using bh 999bet, the user agrees to this dispute resolution process.

For answers to common questions and issues, visit our Frequently Asked Questions (FAQ) page for detailed answers, which can often help you resolve problems without needing to contact the support team.

12.1 Right to Make Changes

bh 999bet reserves the right to change these terms and conditions at any time. For significant changes, users will be notified as early as possible — via email, SMS, or a notification on the platform.

12.2 Continued Use After Changes

If a user continues to use the platform after the terms and conditions have been changed, they will be considered to have accepted the updated terms. If a user does not agree to the updated terms, they may request to close their account.

12.3 Current Version

This page will always display the latest version of the terms and conditions. The "Last Updated" date will be shown at the top of each version. If you need a copy of an older version, please contact the support team.

All provisions stated in these terms and conditions apply to registered members of the bh 999bet platform. If any provision is unclear or you need further information, contact us in Bengali via 24/7 live chat or email. Email: [email protected]